Terms of Service

Last updated: July 3, 2026

1. Acceptance of Terms

By accessing or using ContractShield ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all the terms and conditions, you may not access or use the Service. These Terms apply to all visitors, users, and others who access the Service.

2. Description of Service

ContractShield is an AI-powered contract review and risk management platform that provides clause-by-clause contract analysis, risk scoring, redline generation, AI-assisted contract drafting, and related contract lifecycle management tools. The Service uses artificial intelligence to assist in contract review and drafting but does not provide legal advice.

Important: ContractShield is a tool to assist in contract review and drafting. It is not a substitute for professional legal counsel. Users should consult with qualified legal professionals before making final decisions on contract terms or sending any AI-drafted document to another party.

3. User Accounts

3.1. You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2. You must provide accurate, current, and complete information during registration. You agree to update your information to keep it accurate and current.

3.3. You must notify us immediately of any unauthorized use of your account or any other breach of security.

3.4. You may not use another person's account without permission. You may not create multiple accounts for the purpose of circumventing usage limits.

4. Subscription Plans and Payment

4.1. The Service offers various subscription plans with different features and usage limits. Details of current plans are available on our pricing page.

4.2. Paid subscriptions are billed in advance on a monthly basis. You authorize us to charge your payment method on file for all applicable fees.

4.3. All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law.

4.4. We reserve the right to change our pricing at any time. Price changes will be communicated at least 30 days in advance and will take effect at the start of your next billing cycle.

4.5. If your payment fails, we will attempt to charge your payment method again. If payment continues to fail, your account may be downgraded to the free tier.

5. Free Trial

5.1. We may offer a free trial period for certain subscription plans. At the end of the free trial, your account will be automatically charged unless you cancel before the trial expires.

5.2. We reserve the right to limit free trial eligibility to one trial per person or organization.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Upload content that is defamatory, obscene, or infringes on third-party rights
  • Attempt to gain unauthorized access to the Service or its related systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to develop a competing product
  • Share your account credentials with unauthorized parties
  • Circumvent or disable any security features of the Service
  • Upload malicious code, viruses, or harmful content
  • Use automated means to access the Service beyond normal API usage

7. Intellectual Property

7.1. The Service, including its software, design, text, graphics, and other content, is owned by ContractShield and is protected by intellectual property laws.

7.2. You retain ownership of all contracts and documents you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited license to process, store, and analyze it solely for the purpose of providing the Service to you.

7.3. AI-generated analysis, suggestions, redlines, response language, drafted contracts, and generated templates produced by the Service are provided for your use in connection with your business. You may use this output freely in your business operations.

8. Data Security and Privacy

8.1. We take the security of your data seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

8.2. We implement industry-standard security measures including encryption, access controls, and regular security assessments.

8.3. You are responsible for maintaining the security of your account credentials and for controlling access to your account.

9. AI Disclaimer

9.1. The AI-powered features of the Service are designed to assist in contract review and drafting. AI output may contain errors, omissions, or inaccuracies. The AI does not provide legal advice.

9.2. You are solely responsible for reviewing AI-generated suggestions and making final decisions about contract terms. ContractShield is not liable for any decisions made based on AI-generated analysis.

9.3. AI models are continuously improving. Results may vary and are not guaranteed to be consistent across different analyses of the same content.

9.4. AI-drafted contracts. Contracts and templates generated by the Service's drafting features are machine-generated starting points based on inputs you and your organization provide (including your configured risk posture and company profile). They may contain errors, omissions, or provisions unsuitable or unenforceable in your jurisdiction. You must have any AI-drafted document reviewed by a licensed attorney before sending, executing, or otherwise relying on it.

9.5. Metering. AI drafting is a metered feature: each generation run (including regenerations) counts against your subscription plan's AI-draft allowance, as published on the Billing page. Failed generations do not count.

10. Limitation of Liability

10.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTRACTSHIELD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

10.2. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10.3. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

11. Indemnification

You agree to indemnify and hold harmless ContractShield, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

12.1. You may cancel your account at any time through your account settings or by contacting support.

12.2. We may suspend or terminate your account if you violate these Terms or for any other reason at our sole discretion, with notice where practicable.

12.3. Upon termination, your right to access the Service ceases immediately. We will retain your data for 30 days after termination, during which you may request an export. After 30 days, your data may be permanently deleted.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of laws principles. Any disputes arising from these Terms shall be resolved through binding arbitration.

15. Contact

If you have questions about these Terms, please contact us at:

ContractShield
Email: [email protected]
Support: [email protected]